Telephone service restored in Washougal Saturday afternoon

900 Frontier customers lost land line service Friday afternoon

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By Heather Acheson

Post-Record staff

Land-line telephone service has been restored for nearly 900 Washougal Frontier Communications customers.

According to Frank Aff, central office supervisor with Frontier Communications, the first cable was repaired by hand Saturday at approximately 9 a.m., with the second finished at about 3 p.m.

“All of the cable restoration has been completed in Washougal,” he said. “All customers should be restored to their normal service.”

According to Frontier Communications General Manager Ross Waggoner, at approximately noontime Friday a contractor working to install gas lines at 17th and “E” streets severed two large cables that serve up to 2,400 residences.

Approximately 700 to 900 residences in the Washougal area lost phone service. The outage strictly impacted customers using land telephone lines between 17th Street and “E” Street and north to Blair Road. Those using FiOS or cellular phones did not lose service.

“It’s just this one group of people,” Waggoner said Friday.

The gas line was being replaced as part of the “E” Street widening project, which will include conversion of the road width to two through-lanes and a center left turn lane, as well as bike lanes and sidewalks from Sixth to 32nd streets. The $8.17 million project is expected to be completed in August 2011.