City of Camas implements changes to improve utility billing practices

The Camas City Council recently approved the first in a series of utility billing code changes aimed at improving customer service, saving staff time and providing greater equity to billing.

According to a press release, the first improvement will be to maintain a base bill to all customers for water, sewer, storm drainage and garbage. The base rate would pay for the infrastructure that all customers utilize, whether they are home or not. This change will also stabilize the rates for all rate payers. The city will no longer suspend billing for services during extended absences.